Booking Instructions

We are currently Not accepting any new patients so bookings can be made only by patients already in the practice.

Bookings can be made for in person or virtual appointments via telephone or Zoom either by

Using our office Online booking system - Please use this as much as possible
For In person days please book ONLY in person and Not Virtual Visits
For virtual days please select appointments for either telephone or Zoom
You may also call our office at 604 - 270 - 6200 to book appointments

When booking it is helpful to tell the office staff the reason for your appointment. We may need to reschedule your appointment if this not done.

Certain appointment types can ONLY be booked by calling the office because they require more time and preparation including: Pap smears, IUD insertions or removals, Minor surgeries, Physical Exams, Driver's Physicals, Memory testing and Baby exams with Immunizations.

Note: PAP Smears are the most accurate if done at Mid-Cycle 10 - 12 days after the 1st day of a period.

For women who no longer have a period, pap smears can be done at any time.

For patients with Depression, Anxiety or ADHD, it is very helpful to Dr. Kuo if you could complete the following questionnaires which are free from the Internet ahead of time 1-2 days before your appointment: PHQ9, GAD-7, Sheehan Disability Scale and ASRS (Adult ADHD Self Report Scale) for ADHD patients only.

Urgent or Same Day Appointments

We do have a limited number of emergency same day appointments per day.

To make an emergency or more urgent booking, please call our office directly so that our office staff can assist you.

Please call our office directly and let the office staff the reason why the appointment is urgent and we will attempt to assist you as best as we can.

Visits:

For In person appointments in the office:

Please remain in your car and turn your phone on. We will phone you to come to our office when it is your turn.

If you do not have a cell phone, please let the office staff know and we will make alternate arrangements.

For Virtual appointments via Telephone or Zoom:

Please make sure we have your current phone numbers and email address.

Please turn on your cell phone, laptop 10 minutes before your appointment.

For Virtual appointments on Zoom, an email link will be sent to the email address you provided.

Please remember to check your Junk/ Spam folder if you do not see the email in your Inbox.

Wait Times:

We apologize that wait times may be longer than expected to obtain an appointment due to the high volume of people currently ill every day due to the COVID-19 pandemic.

We also apologize in advance for the wait times for Dr. Kuo to see patients both in the office and virtually via Zoom or telephone.

These wait times are often unpredictable and dependent upon the nature of the problems patients present with that day.

Please note that the office is Not always behind and that we are in fact on time very often, so you cannot count on being late for your appointment.

Instructions for Patients for Appointments

For In Person Office Appointments:

Patient should wait in their car or in the lobby downstairs or outside the building, until we call you to come up to our office.
Please make sure your cell phone is turned On.
For patients who do Not have a cell phone, contact our office staff for further instructions.

For Virtual and Telephone Appointments:

Please turn on your cell phone, laptop, tablet or other devices at least 10 minutes before your appointment.
Please note that Dr. Kuo may be using a telephone number with no caller ID or a Fongo Internet phone especially after hours and on weekends.
Please answer these calls.